We’re looking for a bright, dynamic and enthusiastic person to help manage a busy press office. You’ll also work alongside a fantastic Social Media team to help catch any PR issues… hopefully before they become a PR issue!
This is an unbelievable role… it offers incredible, immediate exposure to all areas of the business. Reacting to and resolving media issues requires collaboration with people across the whole business – Customer Care, the Social Media team, the Product Excellence team, Operations, and Franchisees to name just a few!
The first point of contact for the press office team (run via PR agency) – helping to develop, craft and approve media statements.
You’ll need to be on the ball with monitoring social media and customer care to help us spot potential issues.
Using instinct to spot when great brand building opportunities appear, and be proactive in taking full advantage of them.
You’ll be brilliant at scenario planning, and anticipating what journalists are likely to ask us next.
Great prior experience (either in-house or agency side) looking after (and working as part of) a press office – able to talk to journalists, sell in stories and write press materials.
Excellent copywriting skills is absolutely essential. You’ll need to have a versatile writing style, which you’re able to adapt instantly to our brand tone-of-voice with flawless grammar, spelling and punctuation.
Prior experience managing internal and external relationships with key stakeholders.