Digital Transformation Director
Opportunity for a digital transformation specialist to come into this well-known FMCG/ pharma business and really make their mark on digital processes and systems.
The business is going through a transformation project and at the end they would like to be
more customer centric and engage with customers in new ways via new channels.
At the moment they are quite a traditional structure using agencies for execution and they want to bring some expertise that has typically been outsourced to agencies in house.
Key short to medium terms projects will include term local/ global/ market website consolidation, AI platform integration and customer hub delivery and optimisation.
In addition the role will look at the wider team skillset, upskill teams and restructure tams as necessary to optimise digital programs and performance.
If you are a digital transformation specialist. ideally who has experience in a regulated industry get in touch today!
You do not need to come from a pharma background but must have a proven success in implementing new digital systems to optimise performance and maximise customer experience.