Customer Analytics Manager

Customer Analytics Manager

The Client

Our client is a British cosmetics, skin care and perfume company that was founded in the late 1970's.

The Role

You will design and run all analysis to produce customer behaviour insights; influence brand, customer and digital teams to drive consumer’s effective decision making, ensure on-going and improving success of the CRM programme, lead on developing a single customer view, and develop & test targeting best practise.

  • Develop, refine and implement consumer behaviour testing plan
  • Measure success of key business strategies in relation to customer behaviour and manage all ad hoc
  • Responsible for developing a single customer view through incorporating all data sets or working on
  • Develop best practices and manage quality of data
  • Ensure on-going and improving success of the CRM programme
  • Identify growth opportunities across the business through customer behaviour insight.
You will have
  • Knowledge of analytics & data management tools and practices
  • Experience providing analysis to drive business decisions.
  • Experience with influencing and educating stakeholders.
  • Relevant experience in the projections, delivery and analysis from CRM
  • Proven track record of driving business change through data
  • Knowledge of the cosmetic and retail industry is appreciated.
Apply today!