CRM Manager

CRM Manager

CRM Manager:
Central London 
£45-£60k based on experience 

Working for one of the biggest names in the luxury automotive sector, this is 
a great chance to take ownership of the group's CRM strategy and to make a 
difference as part of a small high performing team.

Developing a comprehensive CRM strategy, your work will improve the customer journey, targeting and ultimately gaining commercial results.

You will have worked in a B2C industry - knowledge of operating in a premium environment will be a bonus!

  • Knowledge of marketing automation – need to have used Salesforce
  • Direct, relevant experience of managing customer contact and relationship strategies
  • Experience of running customer campaigns across all media
  • Up to date with latest Contact / Relationship / CRM thinking and activity
  • Customer data experience – data privacy and protection & data quality/integrity
  • Experience of influencing/ managing a team/other teams / achieving results through others e.g. Brand Directors/Manufacturers
  • Experience of budget management 
Core competencies:
  • Works effectively
  • Initiative and follow-through
  • Good commercial instincts – this is a very sales-orientated business